4. Complete blog on crisis communication research you are conducting.
For the Communications Research Project I chose to write my paper about Valley City, its never ending flood battle, and all the people who are involved. Although we just got assigned this paper a few days ago there are a few things that I've done toward working on this project.
Well first off I read the assignment and the directions. Sounds like it is going to be about a 8-10 pager.....YIKES!!!!!! I chose to write about Valley City because there are a few people heavily involved in the fight that I know personally. This includes many firemen, policemen, and city officials. By knowing at least a few of these people it will give me a heads up on knowing a few of the techniques used to get messages out to the public. Right now im looking up information on people I would like to contact, which includes Mayor Mary Neilson, the fire chief, Head of Public works Jeff Differdy, and Bald Hill dam Manager Rich Schuenamen. As of right now I know of most of the ways that city officials used to try and reach the public. These include the radio stations, twitter, facebook, TV stations, the fire alarm, and through email. This website is a great contact website for the town of Valley City. http://valleycity.govoffice.com/index.asp?Type=B_BASIC&SEC={FD4A4F2C-6378-438A-9BCD-19EDF87E79CB}
I will conduct research to find out exactly what stations. For the most part I know what message each type of contact method was trying to deliver but I will reasearch to make sure. I know the LOOOOOOONNNNNGGGGG ring of the firealarm was when they were in need of more sandbaggers. When this went off people were supposed to report to the Winter Show for sandbagging duty. Although there may of been a few bumps and bruises along the way, over all I think the city of Valley City did a great job communication in this time of crisis.
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Valley City dealt with this crisis in a spectacular way. Everyone who listened to the local radio station or the news got the message for help or what should be or needs to be done. I remember hearing those sirens and putting on my work pants and boots and heading up to the winter show to help out. Sometimes it never seemed like it was enough, but getting that extra boost of confidence from anyone felt great. After long hours and keeping up with my studies, it sure did pay off. I'm just not looking forward to this aftermath. Its gonna be a long stretch of even more hard work.
ReplyDeleteThe town of Valley City did an excellent job in my opinion of making sure the word was out about what was going on and what they needed from the citizens there. Between emails from the campus, listening to the radio, and the fire whistle going off it was well broadcasted when help was needed and where they needed help at. By having these things going they made it so easier for everyone to know what was needed.
ReplyDeleteI think your right about how well Valley City handled this crisis. I know when I heard that siren I wanted to go out and help, but I had to work most of the time. But 2 days when classes were canceled and on one Saturday I was actually able to get out and help. There were a lot of people there working on filling sandbags. Valley City also did a good job at keeping people informed about the conditions and everything else.
ReplyDeleteValley City did do an excellent job with the flood communication effort. It will be hard for us to find any thing bad they did with their crisis communication used during this whole process. Many facets where used and the right spokes people where assigned. All in all excellent job on our cities part. I'm glad to be a Valley Citian
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